- I use a letting agent. Is this for me?
- Ask your agent first. Over a thousand letting agents already reference tenants and arrange rent guarantee through Blinc, and yours can do it for you as part of their service, with the same checks and the same cover. This page is for landlords who let and manage a property themselves.
- What does the tenant have to do?
- They follow a link we email them: confirm who they are with a photo of their ID, answer a few questions about their job and where they've lived, and connect their bank or share their income evidence. It takes most people 15 to 20 minutes, on their phone.
- How long does a reference take?
- Most references are complete within two working days of the tenant finishing their part. Waiting on a previous landlord or an employer to reply is the usual reason for a delay, and we chase them for you.
- What if the tenant doesn't pass?
- You'll see why, for example because their income doesn't comfortably cover the rent. Often the answer is a guarantor: someone who agrees to pay if the tenant can't. You can add a guarantor reference to the same tenancy for £30.
- Do I need to have referenced my tenant through Blinc to buy rent guarantee?
- No. Rent guarantee is bought per property, for any property you let, at any time, and it doesn't matter who referenced the tenant. The policy does require that each tenant had a satisfactory reference, or meets its referencing and affordability criteria, and you confirm that when you buy. A Blinc reference meets it, but so does a proper reference from elsewhere.
- Can I buy it part-way through a tenancy?
- Yes. Cover can start on any date you choose, up to 90 days ahead, whether the tenancy is new or already running. If you take it out mid-tenancy, an exclusion period applies at the start of the policy, so anything that arises in those first weeks isn't covered, and nothing you already knew about before the start date is covered at any point. The policy documents set out the exact period.
- When does rent guarantee cover start, and can I cancel?
- Cover starts on the date you choose, up to 90 days ahead, and runs for a year. Cancel before the start date, or within 14 days of it, and you get a full refund. After that you pay for the days you were covered and the rest is refunded to your card.
- How do I pay?
- By card, when you order, and nothing is sent to your tenant until you have. Rent guarantee can be paid yearly or monthly, with monthly payments taken on the same day each month.
- Can I cancel a reference?
- Yes. Cancel before the tenant has accepted their invitation and the reference is refunded in full to your card. Once they've started, the work has begun and there is no refund.